Certification program · Verification register

Straight answers, on the record.

Common questions about certification, levels, renewals, verification, statuses, and privacy, answered plainly.

Topic 01

Certification basics

What is the Cyber 360 Certification Program?

Cyber 360 is an evidence-based cybersecurity readiness certification program administered by the Cyber 360 Program Office. An authorized assessor reviews the safeguards, policies, procedures, tools, and documentation in place at a specific business location. When the review is approved, the location earns a Bronze, Silver, Gold, or Platinum certificate that anyone can verify through exact lookup.

What does “location-based certification” mean?

Cyber 360 certifies locations, not companies. Each certificate is tied to a specific certified location and its reviewed environment. A company with several offices may certify one, some, or all of them, each on its own schedule, with its own level and verification record. If a single location represents the full organization, the certificate reflects that scope.

Is my whole company certified if one location is?

No. A certificate applies only to the certified location, network environment, systems, users, and reviewed scope identified for the assessment. It should not be presented as applying to unreviewed companies, related entities, affiliated locations, networks, systems, users, vendors, or services.

Who is Cyber 360 designed for?

Small and mid-sized businesses, medical and dental offices, professional practices, nonprofits, schools, and municipal offices, organizations that want credible, practical recognition of their cybersecurity readiness without an enterprise-scale audit.

Topic 02

Levels & the maturity path

What are the certificate levels?

Bronze (foundational), Silver (core readiness), Gold (advanced), and Platinum (comprehensive). Each level reflects an increasing depth and breadth of safeguards reviewed at the location. See the certificate levels catalogue for what each level covers.

How do we know which level to pursue?

You don’t need to decide alone. Request an assessment and note that you’d like a recommendation, the review will identify a realistic current level and a practical path to your target level.

Can we move up to a higher level later?

Yes. Every certified location has a tracked maturity path: current level, recommended next level, target level, and next steps. Upgrade assessments can be scheduled when you’re ready.

Topic 03

Assessments & evidence

What happens during an assessment?

After scope is agreed, an authorized assessor reviews your safeguards and documentation against the requirements for the target level. Results are documented internally and independently reviewed by a program administrator before any certificate is issued.

Who sees the evidence we share?

Only authorized program personnel. Uploaded evidence defaults to internal-only visibility, and detailed findings, technical reports, and vulnerabilities are never displayed publicly. Public register entries show only approved certificate facts and curated achievements. See the Privacy page.

Topic 04

Renewals

How long is a certificate valid?

Each certificate shows its own issue date and expiration or renewal date, typically a one-year validity period. The public register entry always displays the current status and dates.

What happens when renewal is due?

Your renewal contact receives reminders as the renewal date approaches. A renewal review confirms safeguards are still in place, and an approved renewal issues a new certificate. The prior certificate is marked “Superseded” and its register entry points verifiers to that fact.

What if we don’t renew?

The certificate status becomes “Expired” after the validity period ends, and it should no longer be presented as current. The register entry reflects the expired status.

Topic 05

Public verification

How does someone verify our certificate?

Two ways: scan the QR code on the certificate or sticker (which opens the register entry directly), or enter the certificate number and verification code on the verify a certificate page.

Why is there no public directory or search?

By design. Verification is lookup-based: only someone who has been presented with a certificate, QR code, or verification code can check it. This protects certificate holders from scraping, unwanted solicitation, and misuse of certification claims, and it keeps a lookup meaningful.

What does the register entry show, and not show?

It shows approved certificate facts only: certified location name, city/state, level, status, certificate number, dates, a limited reviewed-scope summary, and any curated public achievements. It never shows review findings, technical details, vulnerabilities, evidence, internal reports, or personal information.

Why did my lookup return “no matching record”?

The certificate number and verification code must match exactly. For privacy and security, the lookup gives the same generic response whether a record doesn’t exist, doesn’t match, or isn’t publicly available. If you believe a certificate should verify, contact the program administrator.

Topic 06

Statuses & limitations

What do the certificate statuses mean?
  • Active

    The certificate is currently valid within the reviewed scope and validity period.

  • Expired

    The certificate validity period has ended and the certificate should not be presented as current.

  • Suspended

    The certificate is temporarily inactive pending review, clarification, or updated information.

  • Revoked

    The certificate has been withdrawn and should no longer be used or displayed as valid.

  • Under Review

    The certificate or related scope is being reviewed before status is confirmed.

  • Superseded

    A newer certificate has replaced the prior certificate.

Is a Cyber 360 certificate a guarantee of security or compliance?

No. Certification is a point-in-time recognition based on evidence reviewed within the agreed scope as of the assessment date. It is not a guarantee, warranty, legal opinion, audit opinion, insurance approval, or government certification, and it does not ensure protection from future cyber incidents. Read the full disclaimer.

What happens if a certificate is suspended or revoked?

The public register entry updates immediately to show the new status, and the certificate should no longer be presented as valid while suspended or after revocation. Status changes are documented internally with a reason, and the certificate holder is notified according to program policy.

Topic 07

Privacy

What do you do with the information we submit?

Assessment requests and contact submissions create internal records used to respond to you and administer the program. Assessment evidence stays internal-only by default. The program does not collect or store billing or payment information through this website. Full details are on the Privacy page.